Privacy policy
For the BH Consulting Feedback Hub. Last reviewed 8 October 2026.
What we collect
When you open the Feedback Hub from one of our products, the product tells us your name, your email address, the page you were on and the version of the app. When you send feedback we keep what you wrote, any screenshots you attach, and the votes and replies you add.
Why we collect it
To understand and fix what you report, to reply to you, and to tell you when something you asked for has shipped. Your name and email let our team know who to answer and let the product you came from recognise you next time.
Who sees it
BH Consulting staff who triage feedback. When a report is sent to Zoho Sprints or Zoho Desk for engineering or support work, your name, email and the report travel with it under Zoho's own terms. Reports marked public by our team are visible to other users of the same product, without your email address. Nothing is sold or shared for advertising.
How long we keep it
Feedback and its history stay as long as the product it concerns is supported. Sign-in sessions last eight hours. Screenshots that were uploaded but never attached to a report are deleted within a day.
Your choices
Write to us at the address below to see, correct or delete what we hold about you. Deleting a submitter removes their reports, screenshots and votes.
Contact
BH Consulting, Nairobi, Kenya. privacy@bh-consulting.co.ke